Raise a return/replacement request within 3 days from the date of delivery. In case of damaged/missing product, raise a return/replacement within 2 days from the date of delivery. It is mandatory to share image of the damaged product for us to verify.
We will take 3 working days to review your return request.
After the product is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement would depend upon the stock availability.
Under what conditions can I return/ replace my product?
Wrong product delivered
Expired product delivered
Damaged product delivered – physical damage/ tampered product or packaging.
Under what conditions return/ replacement request will not be accepted?
Opened/used/altered products
Original packaging (mono cartons, labels, etc.) missing
Product that doesn't fall under any conditions given above.
The return/replacement request is generated after 7 days from the date of delivery.
The damaged/missing product is reported after 2 days from the date of delivery.